KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Tutorials
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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
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Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
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To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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HAZER: Insights Dashboards
HAZER: Insights Dashboards
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HAZER is the IoT platform to manage vehicles and buildings through sensors and other IoT devices. You can monitor sensor values online and view detailed real-time analytics on special Dashboards.

Insights Dashboards show analytics based on data from IoT devices – electricity, water, gas, fuel, temperature, humidity, vibration, g-values, and any sensors you can imagine – in the form of graphs and pie charts.

This video explains how to create the Insights Dashboard and elaborates on each parameter you will need to configure it. The tutorial is based on real-life HAZER use-cases.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
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HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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EPORT Tutorials
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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
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EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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EPORT: Creating orders with multiple points
EPORT: Creating orders with multiple points
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EPORT is the software for 3PL service providers that allows managing orders, carriers, customers, drivers, and transport in one interface. It offers order management, GPS tracking, billing, routing features, and much more.

This video explains how to manage delivery orders, including:

- Creating logistics orders with multiple stop points;
- Checking estimated mileage and cost per kilometer;
- Combining orders for optimized delivery;
- Backhauling orders.

For more information contact us via the website.

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GOFER Tutorials
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for managers?
GOFER: How to use the mobile app for managers?
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GOFER is an Uber-like platform allowing businesses to manage corporate vehicles and business rides on their laptops and smartphones. The software offers a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for managers:

✅ View vehicle requests made by employees;
✅ View trip details;
✅ Confirm or reject the request.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Vehicle requests by passengers
GOFER: Vehicle requests by passengers
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GOFER is an Uber-like platform for company car booking and management. It’s designed to cut operating costs and automate processes associated with staff transport management.

This video explains how an employee can request a vehicle and manage the booking on a laptop, including:

- Adding or changing pick-up and drop-off points.
- Specifying the date and time.
- Describing the purpose of the business trip.

Need more information? Request a live demo via the chat in the lower right corner.

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